Cases

Engagements, the way we scope them.

Clients rarely want their internal systems used as a marketing asset, so this page shows engagement profiles rather than logos: what typically arrives, what goes into the scope, and what shape of team delivers it.

Composite profiles, details illustrative · named case studies only with client approval

Field services Poland

Dispatching 40 technicians from a spreadsheet

Typically arrives with: A shared spreadsheet, a WhatsApp group and two quotes that differ by a factor of three.
What goes in the scope: Dispatcher console, technician mobile app and ERP sync — with the customer portal explicitly excluded from phase one.
Delivery shape: A six-person squad from one partner, across four escrow milestones.

Brass pins on a dark street map, joined by glowing orange threads that radiate from one central pin

CRM / ERPMobile app4 milestones

Rescue Germany

A marketplace abandoned at 70 per cent

Typically arrives with: A codebase, no documentation, no test coverage and a former vendor who has stopped answering email.
What goes in the scope: A two-week written audit first: keep the data model, rebuild the payment and moderation layers, drop two half-built modules.
Delivery shape: A partner with the same stack in production, starting with credential and repository recovery.

A black jigsaw puzzle about seventy per cent assembled on a walnut table, loose pieces beside the gap

Product rescueAudit firstPayments

E-commerce EU · 3 markets

Replatforming without losing the ERP

A retailer on ageing custom software, three languages and VAT-OSS obligations. The scope spends more pages on the ERP sync and the migration cut-over than on the storefront — which is what keeps a launch weekend uneventful.

5 milestones · 11 weeks · fixed scope

AI & documents Professional services

The honest answer is often a smaller project

A firm asks for an AI assistant across all internal knowledge. Scoping finds that two document types carry most of the manual work, so those get scoped first — a fraction of the original ambition, live in weeks rather than quarters.

3 milestones · 6 weeks · fixed scope

Automation Logistics

Four tools that never spoke to each other

Orders, accounting, carrier portals and a support inbox, joined by two people copying fields between them. Documenting the existing process often takes longer than automating it, and tends to reveal steps nobody needs at all.

2 milestones · 5 weeks · fixed scope

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